John Iverson

1385 Irwin Drive

Waterford, MI 48327

(248) 673-0838

john.iverson@outlook.com

Summary of Qualifications:

Computer/Network/Database Administrator with 25 years of IT experience in all phases of computer related field including networking, database administrations, system administration, software/hardware maintenance, programming and security. Expert knowledge of project management, design, development, and implementation of enterprise networking technologies. Strong communicative team leader who motivates and mentors people at all levels of technical expertise. Skilled at organizing complex projects, defining project priorities, and delegating tasks. Able to handle multiple projects concurrently.

Technical Skills:

  • Backup Systems

  • Cisco Routers/Switches

  • Database Systems

  • Disaster Recovery

  • DHCP/DNS/NIS/ NFS/Samba.

  • Oracle/SQL/MySQL/Progress/Symix/EDI

  • Visual Basic, C, C++, Javascript, PHP, Perl, COBOL, Pascal, Fortran, HTML/CSS

  • Email Systems /MS Exchange/sendmail

  • Hardware/Software Support/Implementation

  • Microsoft Office applications thru 2016

  • Network/File/Email Security

  • Network Management/System Design/Development

  • TCP/IP, FTP, TELNET and SSH

  • UNIX/Linux csh, ksh, bash

  • Solaris/HP/SUN/SGI/Red Hat/SUSE

  • User/File/Printer Administration

  • VAX/VMS

  • Windows 95 through server 2016

  • Active Directory/Group Policy

Professional Experience:

Technical Solutions Rep III 2010 – Present

Hewlett Packard

  • Member of GM Global Command Center, GM Security Alert Team, and GPSC Nerve Center

  • Responsible for escalating resolution of high severity issues in a timely manner

  • Coordinating response teams and communicating with the customer

  • Responsible for the implementation of time sensitive job starts and facilitating process completion as well as managing high severity fixes and production impacting job requests

  • Manage multiple high severity tasks and incidents simultaneously with minimal supervision

  • Act as a liaison between GM performing suppliers and the GM client

  • Mentor and train my team by providing training to new and existing employees as needed

Independent Contractor 2001 – 2010

  • Managed daily operations. Project management. Team management.

  • Windows 2000/2003 Installation, Migration, and Configuration

  • Hardware & Software Installations, Repairs, Upgrades, and Patch management

  • Virus/Adware/Malware – Prevention, Detection, and Removal

  • Set up Wired and Wireless Networks

  • Oracle 10g and MySQL 4.x-5.x Database Systems Installation, Configuration, Backup, and Recovery

  • Microsoft Exchange Server 2003 Implementation and Management

  • IIS and Apache Web server Installation and Administration

  • Microsoft ISA Firewall 2004/2006 and VPN Installation, Configuration, and Administration

  • RedHat Enterprise Linux 4/5 Installation and Configuration.

  • Email and printer client/server Installation, Configuration and Management.

Computer Consultant 2000 – 2001

Distributed Computing Consultants, Inc.

  • Performed all phases of Unix systems management. Including account management, backup, file, print, name services, tuning, and software installation and management.

  • Helped teach/tutor Solaris 8 System Administration I & II classes.

Sr. Unix Systems Administrator 1998 – 2000

FANUC Robotics, Inc.

  • Performed all phases of Unix systems management. Including account mgmt., backup, file, print, name services, tuning, and software installation and management.

  • Managed and maintained Checkpoint firewall.

  • Heavily involved in converting internal email from modem-based Unix email to Microsoft Exchange.

  • Involved in converting to new sub-network scheme to accommodate DHCP and reduce broadcast traffic.

  • Managed Legato backup server and associated robotic tape array as well as tape rotation, retention, and restores.

Network Manager 1997 – 1998

Helmac Products Corporation

  • Wrote budget for, and implemented entire new network.

  • Converted network from 10base2 to switched 100baseT.

  • Installed and configured Checkpoint firewall and connected internal network to the internet.

  • Converted company from cc:Mail to Microsoft Exchange Server with Outlook clients; Converted Progress/Symix/EDI applications from SCO-Unix to Solaris.

  • Installed and configured Microsoft BackOffice software on new Dell 6100 server.

  • Brought companies WWW Web pages in house.

  • Configured and installed 28 new computers while maintaining the old network and computers.

MIS Manager 1996 – 1997

Sweet Ideas, Inc.

  • Performed all phases of VAX/VMS system management.

  • Perform database administration, and assign user accounts.

  • Performed tape backup and restores.

  • Generated printed reports.

  • Troubleshot hardware and software problems at 86 retail stores across the country.

  • Wrote programs to automate daily system duties and automated software reloading procedure for the stores.

Computer Field Service Engineer 1995 – 1996

Lockheed Martin Aerospace

  • Maintain and administer UNIX over a network of 145 workstations, including HP, SUN and SGI.

  • Install, update and upgrade hardware, software and network computing components including 15 servers and 175 PC clients.

  • Maintain and troubleshoot DNS, NIS and NFS. Maintain the PROFS and E-MAIL systems.

  • Perform database administration, and assign user accounts.

  • Maintained 35 LaserJet printers, 4 plotters, and their associated print servers and queues.

  • Interface with network groups to install and activate network systems, including TCP/IP, FTP and TELNET.

  • Install and maintain Cisco routers and SynOptics concentrators in an ETHERNET/TOKEN RING environment.

  • Ported C programs from UNIX to DOS and vice versa, and rebuild and compile UNIX system kernels.

Education:

Global Information Technology, Lathrup Village, MI 2007 – 2009

Currently Pursuing Certifications in Cisco Certified Internet Engineer – CCIE Routing and Switching.

Other Technical Training:

  • Solaris 8 System Administration February 2001

  • Solaris 2.x Network Administration March 1999

  • Checkpoint CCSA/CCSE May 1999

  • NetWare 4.x Admin June 1997

Certifications:

  • Microsoft Certified Systems Engineer (MCSE) January 2009

  • Microsoft Certified Systems Administrator (MCSA) December 2008

  • Microsoft Certified Professional (MCP) November 2008

  • Cisco Certified Network Associate (CCNA) August 2008

  • Oracle Certified Professional (OCP) 10g April 2008

  • Oracle Certified Associate (OCA) 10g February 2008

  • Solaris 8 Systems Administrator August 2001

  • Solaris 2.x Network Administration June 1999

  • Checkpoint Firewall CCSA/CCSE May 1999

  • NetWare 4.x Admin October 1997

References: Furnished Upon Request