John Iverson
1385 Irwin Drive
Waterford, MI 48327
(248) 673-0838
john.iverson@outlook.com
Summary of Qualifications:
Computer/Network/Database Administrator with 25 years of IT experience in all phases of computer related field including networking, database administrations, system administration, software/hardware maintenance, programming and security. Expert knowledge of project management, design, development, and implementation of enterprise networking technologies. Strong communicative team leader who motivates and mentors people at all levels of technical expertise. Skilled at organizing complex projects, defining project priorities, and delegating tasks. Able to handle multiple projects concurrently.
Technical Skills:
Backup Systems
Cisco Routers/Switches
Database Systems
Disaster Recovery
DHCP/DNS/NIS/ NFS/Samba.
Oracle/SQL/MySQL/Progress/Symix/EDI
Visual Basic, C, C++, Javascript, PHP, Perl, COBOL, Pascal, Fortran, HTML/CSS
Email Systems /MS Exchange/sendmail
Hardware/Software Support/Implementation
Microsoft Office applications thru 2016
Network/File/Email Security
Network Management/System Design/Development
TCP/IP, FTP, TELNET and SSH
UNIX/Linux csh, ksh, bash
Solaris/HP/SUN/SGI/Red Hat/SUSE
User/File/Printer Administration
VAX/VMS
Windows 95 through server 2016
Active Directory/Group Policy
Professional Experience:
Technical Solutions Rep III 2010 – Present
Hewlett Packard
Member of GM Global Command Center, GM Security Alert Team, and GPSC Nerve Center
Responsible for escalating resolution of high severity issues in a timely manner
Coordinating response teams and communicating with the customer
Responsible for the implementation of time sensitive job starts and facilitating process completion as well as managing high severity fixes and production impacting job requests
Manage multiple high severity tasks and incidents simultaneously with minimal supervision
Act as a liaison between GM performing suppliers and the GM client
Mentor and train my team by providing training to new and existing employees as needed
Independent Contractor 2001 – 2010
Managed daily operations. Project management. Team management.
Windows 2000/2003 Installation, Migration, and Configuration
Hardware & Software Installations, Repairs, Upgrades, and Patch management
Virus/Adware/Malware – Prevention, Detection, and Removal
Set up Wired and Wireless Networks
Oracle 10g and MySQL 4.x-5.x Database Systems Installation, Configuration, Backup, and Recovery
Microsoft Exchange Server 2003 Implementation and Management
IIS and Apache Web server Installation and Administration
Microsoft ISA Firewall 2004/2006 and VPN Installation, Configuration, and Administration
RedHat Enterprise Linux 4/5 Installation and Configuration.
Email and printer client/server Installation, Configuration and Management.
Computer Consultant 2000 – 2001
Distributed Computing Consultants, Inc.
Performed all phases of Unix systems management. Including account management, backup, file, print, name services, tuning, and software installation and management.
Helped teach/tutor Solaris 8 System Administration I & II classes.
Sr. Unix Systems Administrator 1998 – 2000
FANUC Robotics, Inc.
Performed all phases of Unix systems management. Including account mgmt., backup, file, print, name services, tuning, and software installation and management.
Managed and maintained Checkpoint firewall.
Heavily involved in converting internal email from modem-based Unix email to Microsoft Exchange.
Involved in converting to new sub-network scheme to accommodate DHCP and reduce broadcast traffic.
Managed Legato backup server and associated robotic tape array as well as tape rotation, retention, and restores.
Network Manager 1997 – 1998
Helmac Products Corporation
Wrote budget for, and implemented entire new network.
Converted network from 10base2 to switched 100baseT.
Installed and configured Checkpoint firewall and connected internal network to the internet.
Converted company from cc:Mail to Microsoft Exchange Server with Outlook clients; Converted Progress/Symix/EDI applications from SCO-Unix to Solaris.
Installed and configured Microsoft BackOffice software on new Dell 6100 server.
Brought companies WWW Web pages in house.
Configured and installed 28 new computers while maintaining the old network and computers.
MIS Manager 1996 – 1997
Sweet Ideas, Inc.
Performed all phases of VAX/VMS system management.
Perform database administration, and assign user accounts.
Performed tape backup and restores.
Generated printed reports.
Troubleshot hardware and software problems at 86 retail stores across the country.
Wrote programs to automate daily system duties and automated software reloading procedure for the stores.
Computer Field Service Engineer 1995 – 1996
Lockheed Martin Aerospace
Maintain and administer UNIX over a network of 145 workstations, including HP, SUN and SGI.
Install, update and upgrade hardware, software and network computing components including 15 servers and 175 PC clients.
Maintain and troubleshoot DNS, NIS and NFS. Maintain the PROFS and E-MAIL systems.
Perform database administration, and assign user accounts.
Maintained 35 LaserJet printers, 4 plotters, and their associated print servers and queues.
Interface with network groups to install and activate network systems, including TCP/IP, FTP and TELNET.
Install and maintain Cisco routers and SynOptics concentrators in an ETHERNET/TOKEN RING environment.
Ported C programs from UNIX to DOS and vice versa, and rebuild and compile UNIX system kernels.
Education:
Global Information Technology, Lathrup Village, MI 2007 – 2009
Currently Pursuing Certifications in Cisco Certified Internet Engineer – CCIE Routing and Switching.
Other Technical Training:
Solaris 8 System Administration February 2001
Solaris 2.x Network Administration March 1999
Checkpoint CCSA/CCSE May 1999
NetWare 4.x Admin June 1997
Certifications:
Microsoft Certified Systems Engineer (MCSE) January 2009
Microsoft Certified Systems Administrator (MCSA) December 2008
Microsoft Certified Professional (MCP) November 2008
Cisco Certified Network Associate (CCNA) August 2008
Oracle Certified Professional (OCP) 10g April 2008
Oracle Certified Associate (OCA) 10g February 2008
Solaris 8 Systems Administrator August 2001
Solaris 2.x Network Administration June 1999
Checkpoint Firewall CCSA/CCSE May 1999
NetWare 4.x Admin October 1997
References: Furnished Upon Request